Privacy Policy
- Information about us
AJH & Associates is the trading name of Andrew Holmans BSc MRICS , Chartered Surveyor, and is the owner and operator of www. ajhassociates.co.uk (our website) .
This Policy does not cover any links to external, third-party websites. Please consult the privacy notices on the external websites for more information.
2. Contact us
If you would like any information about the AJH & Associates and its activities you can contact us by telephone on 01435 865012
or email andrew@ajhrics.org.
You can also write us at 9 Aspen Walk , Heathfield TN21 8YP.
3. Privacy policy
3.1. Policy
AJH& Associates (We) are committed to protecting and respecting your privacy.
This policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our policy and practices regarding your personal data and how we will treat it. By visiting our digital services you are accepting and consenting to the practices described in this policy.
3.2. How do we collect information?
We obtain personal information from you when you enquire about our professional services , send or receive email or otherwise provide us with personal information. We may also receive information about you from third parties, for example from our service providers such as reallymoving.com or local surveyors.co.uk
3.3. What information do we collect?
The personal information we collect will depend on the nature of the transaction. It might include name, email address, postal address, telephone number . We do not store credit/debit card information.
We will keep your information for a reasonable amount of time in order to perform the purposes listed above.
3.4. Cookies
Our digital services use techinical cookies only. These cookies are used to provide a smooth running website and do not collect client date. We do not use Profiling cookies.
3.5. How do we use this information?
Depending on your relationship with us, we will use your personal information for the following purposes in accordance with the law. We will use your data in the following ways unless you opt-out or object:
a) to provide you with the services, or information you have requested
b) for general administration purposes, such as handling your enquiries and managing purchases of products and services
c) statutory and regulatory compliance
3.6. Your choices
If you wish to access data held about you, you should contact us via letter or email. We would always ask that you contact us first if you have any complaints about the way we are processing your data.
We will not use your personal information for marketing purposes or share your information with any third party.
3.7. How do we protect your personal information?
The details that you provide on email are stored on a secure email or a secure server or transposed to a paper copy which is stored in our office.
3.8. Will we disclose the information we collect to outside parties?
We do not disclose any details to other parties save for when, as instructed by you, for instance for booking appointments to visit a property via an estate agent, when we do have to provide them with you name.
3.9. Your consent
By providing us with your personal data, including any sensitive personal data, you consent to the collection and use of this information in accordance with the purposes described above and this privacy policy.
You consent to us using your information to send you communications by electronic means, including by SMS, email and telephone.
3.11. Changes
If your personal details change, you only need to inform us if you are currently in receipt of services from us.
We may change the terms of this Privacy Policy from time to time. By continuing to use our digital services any changes will be deemed to have been accepted by you.
Any changes we may make to our Privacy Policy in the future will be posted on this page
Please check back frequently to see any updates or changes to our Privacy Policy.
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